Jan van Bon

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IT Service Management: An Introduction

by Jan van Bon First published in 2005 — 1 edition
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IT Service Management: An Introduction: Based on ITIL (Japanese Version)

by Jan van Bon First published in 2005 — 1 edition

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IT Services Procurement Based on ISPL: A Pocket Guide

by Jan van Bon First published in 2005 — 1 edition

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ITIL V3 Foundation Exam: The Study Guide

by Jan van Bon, Arjen de Jong, Axel Kolthof, Mike Pieper, Ruby Tjassing, Annelies van der Veen, and Tieneke Verheijen First published in 2010 — 1 edition

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Unified Service Management: An Introduction to the USM Method

by Jan van Bon First published in 2017 — 1 edition

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Metrics for IT Service Management

by David Brooks - undifferentiated, Jan van Bon, and Tieneke Verheijen First published in 2006 — 1 edition

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BS 15000: A Pocket Guide

by Jan van Bon and Marianne Nugteren First published in 2005 — 1 edition
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ISM Method: Past, Present and Future of IT Service Management [PDF]

by Wim Hoving, IT Service Management, and Jan van Bon First published in 2013 — 1 edition

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It Service Cmm A Pocket Guide

by Jan van Bon First published in 2004 — 1 edition

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Microsoft Operations Framework

by Jan van Bon First published in 2004 — 1 edition

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ItIl V3 Temeli Bt Hizmet Yönetimi

by Jan van Bon First published in 2016 — 1 edition

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Foundations of IT Service Management

by Jan van Bon First published in 2006 — 1 edition

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OLID: OL3202486A

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Created April 30, 2008
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April 30, 2008

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Jan van Bon

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